How EverCare Works
A process, not a sales funnel.
Free consultation, vetted shortlist, guided tours, move-in support. We’re paid by the home after a successful placement — never by you.
Our 5-step process
From first call to move-in, in days — not weeks.
Free consultation call
15–30 minutes. Structured questions about care, cognition, urgency, budget, Medicaid timing.
Care needs assessment
We translate what you've told us into the categories that drive home-matching.
Vetted shortlist
3–6 homes we've personally visited. We've read DSHS inspection reports. We know caregiver turnover.
Guided tours
Stacked in one afternoon when possible. We can come along if you want backup.
Move-in support
Care plan submission, medication reconciliation, hospital-to-home coordination, Medicaid timing.
What we do
The work that happens behind the shortlist.
- Pre-screen every home we recommend — no unvisited referrals
- Match care needs to home capabilities, not to whoever has an open bed
- Coordinate with hospital discharge planners on urgent timelines
- Flag payment-path complications (Medicaid spend-down, LTC gotchas, VA application windows)
- Stay available after move-in if the fit doesn’t hold
What we don’t do
As important as what we do.
- We don’t charge families. Not for the consultation, shortlist, tours, or move-in.
- We don’t share your information with homes before you authorize it.
- We don’t sign you up for anything on the first call.
- We don’t provide medical, legal, or financial-planning advice — we refer out when those are the next step.
- We don’t operate adult family homes ourselves. Referrals are arm’s-length.
- We don’t charge if you ultimately choose a home we didn’t refer.
How we’re paid
Transparency, not ambiguity.
The home a family chooses pays us a referral fee after move-in. The fee is built into the home’s economics, not added to the resident’s bill.
This is the standard Washington senior-care placement model. It is fully legal, but it creates an inherent incentive: we get paid when placements happen.
Our safeguards: we pre-vet homes before any placement conversation starts, we don’t accept higher fees in exchange for preferential recommendations, and we’re willing to tell a family that none of the homes in their current search area actually fit — instead of pushing a weaker match.
Full disclosure is on our disclosure page. Washington’s DSHS Complaint Resolution Unit (1-800-562-6078) is the escalation path for any licensed home or referral source.
Common questions
Common questions about our process
For urgent cases (hospital discharge in 48–72 hours), we usually have 3–5 options in front of the family within 4 hours of the first call. Non-urgent searches with specialty needs: 1–3 days.
Most Pierce County AFHs and ALFs operate on the same referral model, so the functional answer is yes. We don’t have exclusive contracts and we don’t rank homes by fee. If a specific home is the right match but doesn’t pay referral fees, we’ll still tell you about it.
We’re available to help with re-placement at no additional cost. The referral fee from the initial home doesn’t extend to a second move, but our time and support do.
Yes. Homes accepting new Medicaid residents are a smaller set than private-pay homes, and COPES application timing matters. See Medicaid-accepting adult family homes.
Start here
Ready to start?
Free consultation. 1 business day response. Same day if urgent.